39 Belvidere Street Belmont Western Australia 6102
Belvidere Health Centre is committed to ensuring your personal information is professionally managed in accordance with the Privacy Act 1988 and Australian Privacy Principles (APPs).
When you register as a patient of our practice, your doctor and/or their practice staff, will need to collect your personal information in order to provide you with the best possible healthcare. We also use it for directly related business activities, such as financial claims and payments, practice audits, accreditation and normal business processes.
The personal information we collect and hold generally includes:
Our practice may collect your personal information in several different ways:
In some circumstances personal information may also be collected from other sources. Often this is because it is not practical or reasonable to collect it from you directly. This may include information from:
Your personal information may be shared as follows:
Only people who need to access your information will be able to do so. Other than in the course of providing medical services or as otherwise described in this policy, our practice will not share personal information with any third party without your consent.
We will not use your personal information for marketing any goods and services to you without your express consent. Where your consent has been given, you have the right to opt out at any time by notifying the practice in writing.
We will not share your personal information with anyone outside Australia (unless under exceptional circumstances that are permitted by law) without your consent.
Our practice stores all personal information securely, and has strict protocols and policies to ensure your personal information is protected from misuse, loss, interference or unauthorised access: Your personal information is stored:
Our practice will take reasonable steps to correct your personal information where the information is not accurate or up to date. We will ask you at different times, to verify your information held by our practice is correct and up to date.You have the right to access and correct personal information that we hold about you, in electronic or hard copy format.
If you wish to access or correct your personal information we request that you put it in writing and contact the Practice Manager ontel: 08 6253 2100 or email: email@example.com. Your request for access and/or correction will be processed within 30 days.
While we do not charge an application or processing fee, you may be charged administration, photocopying or other fees to reasonably cover our costs in fulfilling your request.
If you have any concerns about your privacy or wish to make a complaint about a privacy breach, contact our Practice Manager ontel: 08 6253 2100or email firstname.lastname@example.org. You should provide us with sufficient details regarding your complaint together with any supporting information. We will take steps to investigate the issue and will notify you in writing of the outcome within 30 days from the receipt date of original written complaint.
If you are not satisfied with our response, you can contact us directly to discuss your further concerns, or lodge a complaint with the Australian Information Commissioner at www.oaic.gov.au or by calling 1300 363 992.